Mobility Solutions
NEC's Mobility Solution help get tasks done even while on the move. The highly integrated modules in this solution suite include HandyOrder (Sales Force Automation) to increase the efficiency of your Sales Force that allows sales personnel to perform tasks related to the sales process and make enquiries to their back-end system using a PDA (Personal Digital Assistant), HandyService (Field Force Automation) for Field Service Professionals to improve on service performance to streamline job dispatches, scheduling and on-line customer service management and HandyInfo, an interactive 2-way SMS application to provide access, delivery and retrieve information, anywhere, anytime.
NEC’s Mobility Solution is an on-line, real-time solution using GPRS/EDGE/3G technology. These solutions have been tried, tested and successfully deployed with many back end systems, so customers won't have to worry about having any problems with integrating the solutions to their back end systems. Organisation can empower their workforce with the tools necessary to succeed in business more efficiently and productively.
Solutions available:
• Sales Force Automation
• Field Service Automation
• Mobile Banking
• Mobile Insurance
• Mobile Stock
• Mobile Enforcement
• Systems Monitoring & Alert
• SMS-based Mobile Applications
• Surveys
HandyInfo
Get real-time updates and instant information retrieval just with the use of SMS. With HandyInfo – an interactive 2-way SMS application that allows you to request for information to be send to you via SMS, fax or email.
Create and customise your own set of keywords
With a web-based Management Console, HandyInfo allows Database Administrators to define their own keywords, descriptions, schedules, parameters and queries to be used for information retrieval.
Get instant information wherever you are
All you need to do is send an SMS for instant updates. This helps you cut costs on calls and unnecessary time wastage.
Gels with MS SQL, Oracle and any ODBC compliant database
This means that users can access information from their very own corporate server.
HandySurvey
Gather information for market intelligence survey to assist in establishing one-to-one relationship selling and marketing. Submit service requests and secure over-the-air (OTA) transactions on various orders using connected PDAs and receive notifications or alerts on transaction confirmations. The transmission of data is done via GPRS connectivity and also GSM dial-ups.
Easy configuration of survey question
Create and configure various types of survey questions that you can utilize as a tooll to gain valuable customer insights with this web base management tool.
On-line submission of data collected during survey
Simply submits all the information you have gathered back to your company via your PDA. This allows for a fast and easy way to collect data in a timely fashionmanner.
Allow capturing of signature, if need to
If there is a need to capture signature of the person you’ve interviewed, you use can with this simple tool that comes with the handySurvey module.
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